Q1: What is the minimum income required to qualify for device financing?

A1: The minimum income requirement may vary depending on the device cost. However, as a general rule, your monthly device payment should not exceed 25% of your monthly income.

Q2: Can I apply for device financing if I'm self-employed?

A2: Yes, self-employed individuals can apply. You'll need to provide detailed information about your business, including its name, duration of operation, location, and how you plan to make monthly payments.

Q3: What documents do I need to submit with my application?

A3: You'll need to submit:

• A 3-6 month M-Pesa or bank statement
• Proof of employment or business ownership
• National ID

Q4: How long does the approval process take?

A4: Approval typically takes 1–2 days after you submit your application.

Q5: Can I pick up my device in person?

A5: Yes! You can visit our office at Kose Heights, Hurlingham, Nairobi (Mon-Fri: 0800-1900). Weekend pickups can be arranged with prior notice.

Q6: How do I make the deposit?

A6: Once you receive the sales agreement, you'll make the deposit via the provided till number.